Course Description:
The ability to write clearly and directly is highly prized in most organizations. Well-written emails and documents can help you earn respect among your peers. And poorly written emails and documents can detract from success at all levels. The ideas, techniques, and checklists in this introductory-level course apply to all forms of business writing: memos, reports, brochures, proposals, presentations, catalogs, and websites. This course will also teach how to revise for wordiness, unnecessary phrases, redundancy, and jargon, and the appropriate use of email in an organizational setting.
Learning Outcomes:
- Recognize the difference between ineffective and effective writing
- List and define the four major factors of effective writing (clarity, tone, organization, and delivery)
- Recognize the role of the audience in effective communication and the importance of understanding an audience's needs
- Employ formal and informal outlining techniques
- List and recognize techniques for overcoming writer's block
- Recognize the importance and dangers of writing quickly
- Revise for wordiness, unnecessary phrases, redundancy, and jargon
- Write more effective emails and recognize the appropriate use of email in an organizational setting
- Employ checklists for organizing, writing, and revising
Estimated Length: 5 hours
CEUs: 0.5 CEUs | 5 (ISC)2 CPEs | 5 PDUs
Notes:
This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.
Project Management Institute, PMI, the Registered Education Provider logo, Project Management Professional, PMP, Project Management Body of Knowledge, PMBOK, PMI Agile Certified Practitioner, PMI-ACP, PMI Risk Management Professional, PMI-RMP, the PMI Talent Triangle, and the PMI Talent Triangle logo are marks of the Project Management Institute, Inc.
Information in this course has been taken from A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) — Fifth Edition, Project Management Institute Inc., 2013.
The following list outlines the PDUs you will earn for completing this course, based on the certification you have.
PMP®/PgMP®
Technical: 4 Leadership: 0.75
Strategic/Business: 0.25 TOTAL: 5
PMI-RMP®
Technical: 0 Leadership: 0.75
Strategic/Business: 0.25 TOTAL: 1
PMI-SP®
Technical: 0 Leadership: 0.75
Strategic/Business: 0.25 TOTAL: 1
PMI-ACP®
Technical: 0 Leadership: 0.75
Strategic/Business: 0.25 TOTAL: 1
PfMP®
Technical: 0 Leadership: 0.75
Strategic/Business: 0.25 TOTAL: 1
PMI-PBA®
Technical: 0 Leadership: 0.75
Strategic/Business: 0.25 TOTAL: 1
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