Course Description:
There are a number of managerial factors that are vital in managing and leading. Becoming a better manager or leader is directly connected to how well you can master them. The Manager's Toolbox is a suite of online courses designed to give new managers a head start on managing issues correctly and professionally with less stress and fewer negative organizational circumstances. The courses offer learners an explanation of the managerial mindset that all managers and leaders must adopt to succeed.
After careful consideration of the relevant and reference managerial and leadership factors, including such topics as dealing with direct reports, solving problems, planning, budgeting and others, learners are given a series of video-based scenarios and asked to consider how they would handle the challenges presented for the most optimal results.
Learners also encounter five scenarios, which address the following topics:
- Conflict Between Managers
- Handling Conflict
- Conflicting Advice
- Dealing With Peer Conflict
- A Sarcastic Subordinate
Upon completion, learners are given a summary of what they've learned for quick reference while at work.
Learning Outcomes
- Inhabit the managerial mindset
- Understand what employees want from their jobs
- Understand how managers lead
- Recognize the components of a manager's job: enforcing policies and procedures, controlling expenses, dealing with subordinates and superiors, planning and budgeting, recruiting and developing talent, and solving problems
- Address real-world managerial problems with conflicts between managers, conflicts among coworkers, contradictory advice, conflicts with peers, and difficult subordinates
Estimated Length: 5 Hours
CEUs: 5 PDUs
Notes:
This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
This course does not require any additional purchases of supplementary materials.
Project Management Institute, PMI, the Registered Education Provider logo, Project Management Professional, PMP, Project Management Body of Knowledge, PMBOK, PMI Agile Certified Practitioner, PMI-ACP, PMI Risk Management Professional, PMI-RMP, the PMI Talent Triangle, and the PMI Talent Triangle logo are marks of the Project Management Institute, Inc.
Information in this course has been taken from A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) — Fifth Edition, Project Management Institute Inc., 2013.
The following list outlines the PDUs you will earn for completing this course, based on the certification you have.
PMP®/PgMP®
Technical: 2.75 Leadership: 2.25
Strategic/Business: 0 TOTAL: 5
PMI-RMP®
Technical: 2.75 Leadership: 2.25
Strategic/Business: 0 TOTAL: 5
PMI-SP®
Technical: 0 Leadership: 2.25
Strategic/Business: 1.75 TOTAL: 2.75
PMI-ACP®
Technical: 0 Leadership: 2.25
Strategic/Business: 1.75 TOTAL: 2.75
PfMP®
Technical: 2.75 Leadership: 2.25
Strategic/Business: 0 TOTAL: 5
PMI-PBA®
Technical: 0 Leadership: 2.25
Strategic/Business: 1.75 TOTAL: 2.75
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P.S. GIC can offer many of our courses at a location of your choice, at your convenience
and tailored to your special needs. For more information, please contact us.