Effective Business Writing

Course Code:	ON305
Date:	-
Location:	You will be emailed your login information once your registration has been confirmed.

A certificate of completed Continuing Education Units (CEUs) will be granted at the end of this course.

Course Description:

The ability to write clearly and directly is highly prized in most organizations. Well-written emails and documents can help you earn respect among your peers. And poorly written emails and documents can detract from success at all levels. The ideas, techniques, and checklists in this introductory-level course apply to all forms of business writing: memos, reports, brochures, proposals, presentations, catalogs, and websites. This course will also teach how to revise for wordiness, unnecessary phrases, redundancy, and jargon, and the appropriate use of email in an organizational setting.

Learning Outcomes:

Recognize the difference between ineffective and effective writing
List and define the four major factors of effective writing (clarity, tone, organization, and delivery)
Recognize the role of the audience in effective communication and the importance of understanding an audience's needs
Employ formal and informal outlining techniques
List and recognize techniques for overcoming writer's block
Recognize the importance and dangers of writing quickly
Revise for wordiness, unnecessary phrases, redundancy, and jargon
Write more effective emails and recognize the appropriate use of email in an organizational setting
Employ checklists for organizing, writing, and revising

Estimated Length: 5 hours

CEUs: 0.5 CEUs | 5 (ISC)2 CPEs | 5 PDUs

Notes:

This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.

Project Management Institute, PMI, the Registered Education Provider logo, Project Management Professional, PMP, Project Management Body of Knowledge, PMBOK, PMI Agile Certified Practitioner, PMI-ACP, PMI Risk Management Professional, PMI-RMP, the PMI Talent Triangle, and the PMI Talent Triangle logo are marks of the Project Management Institute, Inc.

Information in this course has been taken from A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) — Fifth Edition, Project Management Institute Inc., 2013.

The following list outlines the PDUs you will earn for completing this course, based on the certification you have.

PMP®/PgMP®

Technical: 4 Leadership: 0.75

Strategic/Business: 0.25 TOTAL: 5

PMI-RMP®

Technical: 0 Leadership: 0.75