Distance - Facilitation Skills Essentials (12 PDUs)

Course Code: PM087d

ARE YOU:

Looking for professional development but do not have the time to take off from work?
Looking for refresher course on specific engineering topics and cannot find an intensive course to serve your needs?
This may be your ideal Professional Development course!

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Duration:

This course is approximately 3 weeks in duration.

Learning Method:

The PDDP program is more of a self-guided learning style.
You are required to read the notes and materials given, complete the follow-up assignments on your own, send in your questions prior to your 1 hour webinar meeting (if required) and be involved in live discussion via the internet.
Once you have completed the course, you will receive a certificate of completion

Course Description:

The goals of this seminar are to provide members of the CFIA with the essential facilitation knowledge, skills, and techniques to apply to their training initiatives in the Public Sector. The seminar helps participants lead more participative and effective meetings and /or conduct more efficient training sessions to the employees of the public sector. Basic adult learning principles will be discussed pertaining to the set up of the learning environment, availability of a relaxed learning atmosphere, applicability of the material to current experience, group audience motivation techniques, and application of hands-on training and problem solving scenarios. Several audience engagement techniques are also addressed, such as presentation interactivity, tweeting, back channeling, quizzes, and grouping. Roll playing examples and practical exercises are also implemented in this seminar to promote proper instructional techniques and knowledge transfer. With plenty of opportunity to practice and get feedback, this seminar also focuses on addressing proper decision-making strategies and different tactics of handling conflicts, which is a must for anyone who leads structured conversations to achieve the required outcomes. Some important facilitation tools are presented and practiced, such as use of fishbone diagram to analyze and solve problems, adoption of minimum expectancy theory for win-win negotiations, brainstorming as an effective group-decision making tool, and Delphi technique for determining consensus in groups. The basic objective of the seminar is to combine facilitation management fundamentals with practical tools to enable the participants to manage and control meetings, offer the most efficient training courses, handle conflicts, and apply basic decision-making strategies.

The PDDP Distance Education program works as follows:

Once you register for this course, you will be sent a login username and password for our online distance website.

You will receive the course notes in hard copy through the online website, you will receive a set of notes each week covering the course material.
A one hour video-conference session will be conducted by your instructor each week (if required). The objective of this session is to assist in solving the assignments, as well as answer student questions that should be sent to instructor early enough prior to the meeting time. In addition with being able to communicate with the instructor, you will also be able to communicate with other students in the same class and watch their questions being answered as well. (A high speed internet connection is strongly recommended for this feature).
Each set of exercises can be completed and submitted by the indicated date and your completed exercise will be marked online and and returned by your instructor.
To gain the most from your course, it is highly recommended that you participate fully in all discussions and exercises. Please remember that each course has a form of quiz or exercise at the end to test your understanding of the material. You will be informed of these dates when you receive the course schedule.

*Course commencement date is subject to instructor availability.

Mohamed Elbarkouky

Dr. Mohamed Elbarkouky, PhD, P.Eng., PMP - Project Management Training Solutions LTD

Dr. Elbarkouky is an expert in project and performance management and control. He has more than 17 years of practical experience in his field of practice. He managed and controlled a large number of complex projects in Canada, the U.S., Europe, Africa, and the Middle East. He has extensive experience of oil and gas, power plants, infrastructure, and building construction projects. Dr. Elbarkouky has a Ph.D. in construction engineering and management from the University of Alberta. He is also a Professional Engineer of APEGA and a Project Management Professional (PMP) of the PMI. He is the founder of a project management training organization that is specialized in teaching professional and academic courses in project management, risk analysis, performance management, lean construction, contract administration, scheduling, cost estimation, and project planning and control in Alberta, Saskatchewan, BC, and NWT. He is teaching for major academic institutions in Alberta, such as NAIT, UofA, and GIC.

1.2 CEUs / 12 PDHs

1. Introduction to Facilitation Management and Elements of Learning

• Definitions

• The role of a facilitator

• Four critical elements of learning (motivation, reinforcement, retention, and transference)

• Audience learning styles

• Adult learning theory and basic principles

• Academic Education vs. Adult learning

• Examples and practical exercises

2. Facilitation of Training Courses

• Basic presentation skills and requirements: How to prepare a successful presentation

• Group audience motivation skills

• Audience engagement techniques:

o presentation interactivity,

o tweeting,

o back channeling,

o quizzes,

o audience grouping,

o Roll playing

• Do's and Don'ts of practical training

• Examples and practical exercises

3. Facilitation of Meetings

• Clarify the importance of process design in creating successful facilitated meetings

• State the importance of meeting norms in laying a foundation for meeting success

• Define different meeting types and design the process for facilitating each of them

• State a way to categorize and create awareness of the level of empowerment in meetings

• Define techniques for maximizing engagement of meeting participants

• Q&A on meeting design and facilitation

• Define implementation action plan for incorporating learning into practice

• Examples and practical exercises

4. Facilitating through Conflicts

• Facilitator responsibilities for managing conflict

• Identifying meeting conflict dilemmas and solutions

• Define sources of meeting dysfunction

• Learn a simple and quick method for determining consensus in groups (to facilitate decision

making)

5. Course wrap up and Closing Remarks

TLNT reserves the right to cancel or change the date or location of its events. TLNT's responsibility will, under no circumstances, exceed the amount of the fee collected. TLNT is not responsible for the purchase of non-refundable travel arrangements or accommodations or the cancellation/change fees associated with cancelling them. Please call to confirm that the course is running before confirming travel arrangements and accommodations. Please click here for complete policies.

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